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Getting support

If you need our assistance for installing or working with ARCHICAD please contact the team in the following ways:

 

Australia

Via our Customer portal >> Login now to MyCi !

Via the technical support hotline 1300 873 246 – for critical issues only (ie. Licensing / ARCHICAD is not Starting)  

The technical support hotline is available from 9.00am AEST time to 5.00pm AEST

 

New Zealand

Via our Customer portal >> Login now to MyCi !

Via email for New Zealand – nz.support@centralinnovation.com

Via the technical support hotline 0508 223 226– for critical issues only (ie. Licensing / ARCHICAD is not Starting)

The technical support hotline is available from 9.00am NZ time to 5.00pm NZ time

 

 

You can also visit:

Help Center >>

System Requirements for ARCHICAD, BIM Server and BIMx >>

Download updates, Add-Ons and utilities for ARCHICAD >>

ARCHICAD-Talk community >>

Cadimage Tools Knowledge Base >>

 

 

To find out more, please visit the ARCHICAD support services page, or contact us.