Getting support
If you need our assistance for installing or working with Archicad please contact the team in the following ways:
Australia
Via our Customer portal >> Login now to MyCi !
Via the technical support hotline 1300 873 246 – for critical issues only (ie. Licensing / Archicad is not Starting)
The technical support hotline is available from 9.00am AEST time to 5.00pm AEST
New Zealand
Via our Customer portal >> Login now to MyCi !
Via email for New Zealand – nz.support@centralinnovation.com
Via the technical support hotline 0508 223 226– for critical issues only (ie. Licensing / Archicad is not Starting)
The technical support hotline is available from 9.00am NZ time to 5.00pm NZ time
You can also visit:
System Requirements for Archicad, BIM Server and BIMx >>
Download updates, Add-Ons and utilities for Archicad >>
To find out more, please visit the Archicad support services page, or contact us.
