License lost with Windows update
Tips and Tricks • Khan • 21 November 2023
AEC - Tip of the Day, Archicad, MyCi
Recently we came across couple of users reporting a lost / destroyed key, post system (OS) updates. So when you update the OS or Format the system, the Software key gets erased. For example : Automatic Windows update (i.e. shut down and update system), re-installed or changed versions of their OS (i.e. 10 to 11).
Refer to the GS link for more information –
FIX – Always remember to upload your Software Key to the cloud when making any changes to your hardware or Operating Systems including updates/upgrades. Including restoring your system from a backup.
If this isn’t done, the Software Key will likely be damaged or destroyed during these processes. Replacement of a destroyed license may incur a fee.
