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Need Help? Here is how to lodge a Support Ticket!

Tips and Tricks Natalie Adams 7 March 2023

If you need some urgent assistance with your Archicad, lodging a Support Ticket will add your issue to the queue.

Our support queue treats urgent issues first, but we aim to respond to you as soon as possible.

Log into MyCi to create a Support Ticket




Select My Support > Support Tickets to enter a new ticket.

Make sure you include as much detail as possible, describe the problem, include details about your hardware and software update.

Include as much detail as possible so we can solve your problem quickly!

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