Hosted in Azure, separated by design
MaXXflow is delivered as software as a service on Microsoft Azure. Each customer environment is separated from every other, and your data stays with you.
Your planning system shouldn't need a server room
A planning platform has to work for the people managing daily operations, including businesses with limited internal IT resources. And whoever looks after IT, in-house or outsourced, will rightly be cautious about adding another system to the environment.
MaXXflow is delivered as software as a service, hosted in Microsoft Azure, which reduces the need to run and maintain your own on-premises infrastructure. You don't need a dedicated internal IT department to use it.
That doesn't mean IT has no say. If you have an IT manager, they'll want to know where the system runs, how your data is kept separate, who can access what, and what happens to the details that matter to a security review. This page covers what MaXXflow provides, and says plainly what's confirmed with you in scoping.
Your environment is separated from every other customer's
MaXXflow uses a multi-tenant architecture: many customers use the same platform, each in their own environment. That architecture separates customer environments and prevents cross-tenant access, so one customer can't reach another's data.
If you run several companies and want consolidated reporting across them, raise it early. Multi-company reporting requirements are confirmed during scoping.
Your data stays with you.
Inside your environment, access is set by role and changes are recorded
Security isn't only about where the system runs. It's also about who can see and change what inside it.
Access is managed by role, through a privilege matrix that sets view, create, update and delete permissions for each module, and the audit trail records key changes so you can see who changed what, and when. Both are covered in Access, permissions and audit trail.
Credentials for connected systems are protected too. Sensitive values such as API keys and passwords are masked in integration administration. More on connections in Integrations.
The security details are confirmed with your IT team in scoping
Some questions don't have a general answer on a web page. They're worked through with your IT or security stakeholders during technical scoping, against your requirements:
- how users authenticate
- data residency
- backup and recovery
- retention
- how AI features handle your data
If these matter to your business, bring them to the first conversation, along with the technical review items above. It's better to settle them before implementation than to discover a gap during it.
No IT department required. Clear ownership is.
You don't need internal IT to run MaXXflow, but a successful implementation still needs clear business ownership: a sponsor, an owner for the planning process, and people responsible for BOM, inventory and supplier data.
Central Innovation provides the implementation and product expertise. Your business remains responsible for its operating decisions, core data and user adoption. The aim is to reduce operational risk without adding IT complexity you don't need. See Roles and ownership.
Questions about cloud and security
Is MaXXflow cloud-based?
Yes. MaXXflow is delivered as software as a service and hosted in Microsoft Azure.
Where is our data hosted?
MaXXflow is hosted in Microsoft Azure, and each customer environment is separated from every other. Data residency requirements are confirmed with your IT or security stakeholders during technical scoping.
Do we need our own IT department?
No. A dedicated internal IT department isn't required, but you'll need clear business ownership of the planning process and core data.
Where to go next
The right access, a full record
Connecting MaXXflow to your systems
A focused system, not another silo
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