Our response to COVID-19 for Manufacturing customers
Our Technical Support Team is bigger than any other reseller of Solidworks products in Australia and New Zealand. Our people cover Perth, Adelaide, Brisbane, Melbourne, Sydney, Auckland and Christchurch. So, Ci’s Technical Support for you continues, uninterrupted.
In addition to a large, well trained and certified support team, your Account Manager is available by email and mobile phone.
Please call either of the numbers below if you want to get in touch with your Account Manager:
Australia: 1800 633701 or New Zealand: 0800 900 889.
For those of you who want to work from home, please make time to read the following blog articles:
- https://centralinnovation.com/technical-resources/tips-and-tricks/working-remotelyfrom-home-with-solidworks
- https://blogs.solidworks.com/solidworksblog/2020/03/office-closed-due-to-coronavirus-heres-how-to-use-solidworks-at-home.html
If you are using a VPN then you may find the article below useful:
Technical Support is available from:
AUS: 1300 423 372 | support@intercad.com.au
NZ: 0508 223 226 | support@intercad.co.nz
Training:
We have introduced Virtual Classrooms for all our SOLIDWORKS training courses in Australia, effective 23 March 2020 and in New Zealand, effective March 30 2020.
Our virtual classrooms will allow you interact with the teacher in the same way as a face-to-face classroom. We’ll have the same content, same highly experienced teachers and same interaction – except now you can train from the comfort and safety of your own home or workplace. For any enquiries, please send an email to training@centralinnovation.com.
Recruitment:
Many customers are employing specialists to assist them. Our Recruitment Team specialises in the placement of experts.
We will also be hosting a webinar, with a live Q&A on the 6th of May titled “Utilising your digital opportunities in an everchanging world”. If you have any enquiries or would like to join us for this webinar, please send an email to recruitment-admin@centralinnovation.com.
Hardware:
Central Innovation provides the fastest and most reliable computers for use in design applications. If you are planning to replace your entire fleet of computers or you simply need hardware for your home office, please contact our expert team.
Email: Cihardware@centralinnovation.com.
Central Innovation understands this is a challenging time and we are committed to supporting you. We wish you and yours the very best.
Yours sincerely,
The Central Innovation Team
